Payment Policy

At Elena & Poppy Melbourne, we offer various payment methods. Please note: the available methods may vary by country. Customers are responsible for checking which payment options are available to them.

Available Payment Methods

Examples of possible payment methods include:

Apple Pay
Credit Card (Visa, Mastercard)
Klarna
Google Pay
Shop Pay

Security

All payments are processed via a secure SSL connection. Your payment details are never stored on our servers.

Payment Processing

Orders are processed only after payment has been successfully completed.

Refunds

If you are entitled to a refund (for example, following an approved return), the refund will be issued within 14 days after we receive and inspect the returned item.

Contact

If you have any questions about payments, please contact us at jolexer2121@gmail.com.

Company name: JOLEXER LTD trading as Elena & Poppy Melbourne

Company Number: 17342054

Email address: jolexer2121@gmail.com

Registered address:

Suite 11042, 5 Brayford Square

E1 0SG, London